A group of technicians, not a middleman
Multielectroclima was born in the workshop. We started by repairing appliances and HVAC equipment, and today we operate in several countries with the same approach: thorough diagnosis, the right part, and a technician who knows the equipment.
History
We have over 15 years of experience in appliance and HVAC repair, with a particular focus on high-end equipment, where a sound diagnosis and the right part make all the difference.
Today the group operates in Spain, Panama, Venezuela and the United States. From the United States we buy spare parts at the source and ship them to Latin America; in each country we provide repair service with our own team or by appointment, depending on the area.
Manufacturer training and field experience
Our technical lead was factory-trained by Sub-Zero/Wolf in Madison, Wisconsin. Over the years we have worked with the BSH group (Bosch, Balay, Siemens, Thermador, Gaggenau and Neff), Whirlpool Corporation (Whirlpool and KitchenAid), Beko Europe — Arçelik and Whirlpool’s combined European business — (Beko, Grundig, Indesit and Bauknecht), Teka Group (Teka and Küppersbusch), the Electrolux group (Electrolux, Frigidaire and AEG), GE, Mabe, Miele, Smeg, Liebherr, Viking, Ariston, LG and Samsung, among others: manufacturer training and field experience across every high-end category. That foundation shapes how we work: manufacturer procedures, verification by model and serial number, and the right parts. Except where stated, we work as independent specialists, not as the brand’s official service provider.
Team
- Technicians
- Refrigeration, laundry, cooking and HVAC technicians, with ongoing training on premium equipment.
- Spare parts and logistics
- A team that identifies each part by part number, buys it at the source and coordinates shipping to each country.
- Customer service
- WhatsApp and phone support in each country, on local business hours.
How we work
- Diagnosis before replacing parts.
- We confirm model and serial number before ordering a part.
- We only say “official” where we are.
- One technical standard in every country.